I need down time!!

There was a story in the LA Times recently about email invading our downtime (LA Times story on email). I thought it was right on.

People can not and should not be expected to work seven days a week. Much less after regular or normal business hours. We all need time off to recharge our batteries. Which brings me to Rule #6 of the Dirty Dozen Rules to Email Etiquette, Don’t send email at unprofessional hours. Don’t send an email at a time of day you would not call on the phone. Did you call thirteen times on your managers honeymoon last year?

Well, that’s what you did when you sent him thirteen emails. Research shows that there is a 40% higher turn over rate in service companies were employees get emails and work calls after normal business hours. Research also shows that a manager that sends their people late night emails will cause them to log on more and more and work later and later.

Late night emails breed anger and contempt. Keep it simple. No emails after hours. Please no sipping and sending! Sipping and sending emails are usually very poor quality and much better never sent.

Page Moseley
Certified EmailAtoZ Trainer
paqe@emailatoz.com

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2 Responses to “I need down time!!”

  1. Joannah Says:

    I recently came across your blog and have been reading along. I thought I would leave my first comment. I don’t know what to say except that I have enjoyed reading. Nice blog. I will keep visiting this blog very often.

    Joannah

    http://transcendmemory.net

  2. Kristen Dominguez Says:

    Tim,Great Article thanks for the information Kristen

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